We do our best to properly and accurately describe each item, but there are variations in how people view, interpret and notice condition, color, alterations, measurements, etc. On most items, it is nearly impossible to mention every imperfection due to the item being used (unless listed as brand new). We include multiple photos of various angles of our items for sale. The pictures are part of the description.
Shoes and accessories do not include original boxes. In some cases, the original dust cover may be included. This will be noted in the description if the box or original dust cover/case is included. Otherwise, a standard dust cover/case will be shipped with all shoes and some accessories (jewelry, sunglasses, etc.).
The actual European size is always listed in the title and the description and cannot always be accurately compared to a US size. You should know your size in the particular designer's shoes before making a purchase. Please see our size chart located in the FAQ for further assistance.
Stock photos are used for illustrative purposes only.
Orders are shipped within 3 business days from the date the order is completed. Delivery within the USA is 5 business days. We do not ship on weekends or holidays. All items are shipped via USPS and will require a signature. A tracking number will be emailed to you once the order ships.
We ship Internationally to most countries. International delivery is within 10 business days.
We ship to APO/FPO addresses.
Shipping rates are calculated at checkout.
All items are sold "AS IS" and "ALL SALES ARE FINAL". All of our terms and pricing are non negotiable. We do not cancel transactions after the purchase is completed, nor do we accept returns or exchanges.
